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Understand the Terms Before You Start

These terms set out how your soda68 account works — what we expect from you and what you can expect from us. Access to the platform depends on local law and is available only where eligible regions permit.

Account eligibility applies by regionDANA, OVO, GoPay covered under payment termsWallet transactions governed by these rulesTerms may update — check this page regularlyContact us to clarify any clause

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HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

We handle your account data and transaction records according to the obligations set out here. Your rights — including how to request account changes, close your account, or query a payment decision — are outlined in each section below. Security practices and data retention apply across all account activity.

Data Retention

Account records, deposit history, and wallet transaction logs are retained for the period required under applicable rules and for dispute resolution purposes.

Account Security

Your account login is protected by OTP verification on each new device. Never share your PIN or OTP with anyone — soda68 staff will never ask for it.

Requesting Changes

To update your registered wallet — DANA, OVO, or GoPay — or your contact details, submit a request via live chat with your identity confirmation ready.

Closing Your Account

You may close your account at any time by contacting support. Any remaining balance must be withdrawn to your verified wallet before the account is deactivated.

TERMS QUERY CHANNELS

Reach Us About Any Terms Question

If a clause isn't clear or you want to flag something about your account, our support team handles terms-related queries through the channels below. Whether you're in Bandung or anywhere else in Indonesia, you can reach us the same way — through live chat, email, or the in-app help button on your account page.

Live Chat Open the chat widget from your account dashboard to get a response on terms questions, account status, or wallet verification queries.

Email Support Send a detailed query to our support address for written clarification on specific clauses, account decisions, or payment term concerns.

In-App Help Tap the help icon inside your account to browse common terms topics or submit a request directly tied to your account record.

What These Terms Actually Cover

soda68 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on soda68, you agree to the conditions on this page in full. These terms cover account registration, funding your wallet via DANA, OVO, or GoPay, withdrawal requests, and how disputes are handled. We reserve the right to suspend or close accounts that

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breach these conditions — including accounts found to be operating in regions where access is not permitted under local law. Payment transactions made through DANA, OVO, and GoPay are also subject to each wallet provider's own terms of service; soda68 is not responsible for delays or
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failures caused on the wallet provider's side. Funds deposited must come from a wallet registered in your own name — third-party funding is not accepted. Withdrawals go back to the same wallet used for the most recent deposit, and we verify wallet ownership before processing any
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payout. All activity on your account is logged and we may ask you to confirm your identity if unusual patterns are detected. Availability of any feature, game category, or payment method depends on local law and the eligible region your account is registered in. If you
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do not agree with any part of these terms, do not proceed with registration.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About soda68 Terms

These are the questions we get most often about how these terms apply to your account. If yours isn't here, reach out via live chat and we'll clarify directly.

These terms apply to anyone who opens or uses a soda68 account. Access is only permitted where local law in your region allows it. Creating an account means you have read and accepted these conditions.

We may update these terms when needed. When we do, the revised version is posted on this page with a new effective date. Continuing to use your account after an update means you accept the changes.

Third-party wallet funding is not permitted. Deposits must come from a DANA, OVO, or GoPay account registered in your own name. Accounts found in breach of this may be suspended pending review.

Withdrawals are sent back to the verified wallet used for your most recent deposit. We confirm wallet ownership before processing. This applies to DANA, OVO, and GoPay payouts equally.

Contact our support team via live chat or email with your registered account details. We will provide transaction records or account data in line with the retention and access rules in these terms.

Raise the issue through live chat first — most account and payment disputes are resolved at that level. If unresolved, escalate via email with a clear written account of your concern and any supporting wallet records.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Terms Before You Start

Account Security and Your Rights Under These Terms

Data Retention

Account Security

Requesting Changes

Closing Your Account

Reach Us About Any Terms Question

Common Questions About soda68 Terms

01 Who do these terms apply to?

02 Can soda68 change these terms after I have registered?

03 What happens if I fund my account from someone else's DANA or OVO wallet?

04 Where do my withdrawals go under these terms?

05 How do I request a copy of my account data or transaction history?

06 What should I do if I disagree with a decision made under these terms?

Terms & Conditions

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