Reference

What You Need to Know About Our Legal Position

Before you open an account on soda68, it's worth understanding the legal framework that governs how this platform operates for Indonesia.

Jurisdiction-dependent accessIndonesia-relevant policyAccount eligibility rulesDANA, OVO, GoPay wallet termsPolicy contact available
soda68 What You Need to Know About Our Legal Position
POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Query

If you have a question about how our terms apply to your account — or if you want to request a copy of your data, dispute a transaction, or understand a policy clause — our support team handles these directly. Responses cover account-level policy matters including wallet verification, account closure requests, and eligibility reviews.

Live Chat Support Open the chat window from any page on soda68. Ask about policy terms, account eligibility, or e-wallet conditions. A support agent will walk you through the relevant clause.
Email for Policy Requests Send a detailed message to our support email for data requests, formal disputes, or account review queries. Include your registered account ID for faster handling.
Account Help Section Log into your account and navigate to the Help section for self-service policy lookups. You can also submit a formal request directly from your account dashboard.
HOW WE HANDLE YOUR DATA

Security, Data and Account Integrity on soda68

Our approach to account security and data handling is built around a few clear commitments. We collect only what we need to operate your account, process your DANA, OVO, or GoPay transactions, and keep your activity secure. Here is how each area works in practice.

Data Collection and Retention

We collect account registration data, payment records, and session logs. Retention periods follow policy standards and data is not shared with third parties outside of payment processing via DANA, OVO, or GoPay.

Cookie and Session Policy

Cookies are used to keep your session active, remember your wallet preference, and support security checks. You can manage cookie settings through your browser at any time without losing your account data.

Account Security Practices

Login is protected by OTP verification sent to your registered mobile number. We recommend not sharing your PIN or OTP with anyone, including anyone claiming to be from support.

Requesting Changes or Deletion

To update your registered details or request account data deletion, contact us via live chat or email with your account ID. We process these requests in line with our data policy timeframe.

Frequently Asked Questions About Legal Terms

These are the questions we hear most often about our legal terms, account eligibility, and data rights. If your question is not here, contact us directly through live chat or email.

Account access depends on your local law and region. We accept registrations only from eligible regions where online betting is permitted. You confirm eligibility when you complete the registration form.

Deposits via DANA, OVO, and GoPay are covered by our transaction terms. These outline processing conditions, what happens if a transfer fails, and how errors are resolved between your wallet and your account balance.

Send a request via email or live chat with your account ID. We will confirm receipt and process the request according to the retention and data access policy outlined in our full terms document.

Yes, you can request account closure through the Help section or by contacting support. Any remaining balance is reviewed under our closure policy before a final withdrawal is processed to your registered e-wallet.

Our policy sets out a clear dispute path. Contact support with the transaction reference, date, and wallet used — DANA, OVO, or GoPay — and we will review it against our processing records and respond with next steps.

The same terms apply across all accounts, but access itself depends on whether local law in your region permits it. We do not differentiate terms by city — the jurisdiction-dependent condition applies uniformly to all accounts.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.